How can we help you?

1. CHECK RESOURCES

First of all, check out our Download, Tutorial and Webinar sections here on the website. You will find manual, explanatory videos and more resources that could help you.

 

2. ASK YOUR RESELLER

If you require technical support on your StormAudio products, or if you have any product related questions, please first contact your reseller.

 

3. OPEN A TICKET ON OUR HELP DESK

If your reseler cannot solve your challenge, please open a ticket on our Help desk.

Opening hours of our Support Centers

France: 9am to 6pm (Central European Time)
USA: 9am to 6pm (Pacific Standard Time)

 

Important information:

If needed, StormAudio’s support team can access your unit remotely to perform some diagnosis. Please make sure you have a computer with TeamViewer installed connected to the same network as the troubleshooted unit